3 Questions to ask to get clients refer business to you

Do you know how many of your recent clients are satisfied AND will refer business to you? If you don't, well... just ask them! Send a survey, have them fill in a form, or directly ask them.. If you ask them, you'll know where your strength and where you should improve. Colliers now ask these 3 questions to our recent clients:

• Would you refer Colliers International to a friend or colleague?
• How would you rate Colliers International's service levels as provided during your most recent experience?
• During your recent experience with Colliers International how do you rate the level of Property knowledge of our personnel?

The goal was to get clients perception for our service & property knowledge, and to ask whether they would refer business to us in the future. And the survey result from January to April 2009 are.. drumrolls, please.. 100% of our Office Tenant Representation & Retail clients who responded stated they will promote us to their friend/colleagues! In average, Colliers service was rated 8,31 out of 10, and our property knowledge was rated 8,62 out of 10. Wow!

Are you our recent client and wants to give your feedbacks? Or maybe you're currently looking for property advisory and you want to know what services Colliers provide? Just drop me a note!